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November 9, 2011

Diagnosing and Troubleshooting Active Directory Problems


In terms of identifying, analyzing the cause of, and repairing Active Directory problems, there is a specific sequence of events to follow. This sequence serves as a roadmap to help you to accurately identify a situation, diagnose it, and then resolve it. Figure 10.2 illustrates the sequence of events to follow when troubleshooting Active Directory.
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Figure 10.2 Active Directory Diagnostic and
 Troubleshooting Sequence
important-icon Important
This chapter makes a best-effort attempt to provide
 examples of the types of problems you might encounter
 given the data available, describe the tools you can use 
to diagnose and identify those problems, and provide 
suggested solutions. Because Windows 2000 Active Directory
 is used on a more universal basis, more data will be 
available on the Microsoft Personal Online Support 
Web site link on the Web Resources page at 

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